Digital transformation
Transform communication processes into intelligent conversations. Promote self-service actions.
Payment services
Get paid faster. Secure, personalised via the right channel and at the ideal time.
World-class support
Our team is ready to help with questions and to assist you with approaching deadlines.
Solutions
Vital communication processes fully automated.
They are already working with Postex
trust Postex
Functionality
Integrate Postex functionality into your IT landscape and achieve better results.

Postex Automation
- Rules Engine Automate follow-up actions with predefined rule-based schedules.
- Machine Learning Use the powerful self-learning algorithm to get the best results.
- Insight and Reporting Permanent and real-time insight into behaviour and results.

Postex Contact Centre
Connecting with customers, wherever.
- Payment requests Offer customised payment requests directly from a conversation.
- Conversations Respond to conversations from anywhere.
- Track & supportTrack and support customers within one environment.

Language simplification
Make complex language easy to understand.
- Communicate effortlessly, without extra editing, with customers at any language level.
- Automatically adjust the language level of your messages using AI, so the content is readable and accessible to everyone.
- Simple, fast and efficient.

Action-driven Summarisation
From text to action, for every document.
- Maintain accuracy and original context while text is automatically summarised by our AI-powered summarisation tool.
- Key actions and information are identified and highlighted, so it’s immediately clear what is expected at a glance.

Integrated Assistant
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Improved user experience
Our assistant offers users a simple and direct way to interact with information and services. -
Action-oriented
The assistant is designed to perform actions and tasks based on context, such as making a payment, starting a support process or providing targeted referrals. -
Accessible
The assistant is easy to access from any page within Engage.

Postex API Platform
Build your own link quickly and easily with the Postex API Platform. Use our API and discover how you can easily integrate Postex functionality into your own applications. Read more

Postex Add-ons
Link quickly and directly with the Postex Platform by using our unique Add-ons. Available for the most commonly used industry systems. View the add-ons

Postex Messaging
- Secure e-mail Notify new messages securely via e-mail.
- SMS Keep customers engaged and notify updates, alerts and payment reminders.
- Postex Print Digitise and pay online with Postex online Print. Create the optimal customer journey through Print by QR code transformation.
- Postex Verify Postex validation services. Verify and validate existing delivery channels. Accurate, integrated, secure and reliable.








The standard for customer communication
More than 300 organisations achieve the best results with Postex
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Robust API-platform
Built with flexibility and scalability in mind. Achieve better and measurable results.
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Short time to market
Our specialists will ensure that the Postex Platform can be integrated into your organisation within two months.
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Can be purchased as a separate process and component
Unlock Postex functionality from within your systems. Link existing IT landscapes to the Postex API platform.
“We are constantly looking to optimise our administrative work processes. The convenience of the Postex service is in line with our desire to constantly search for applicable innovation.
300+
organisations
More than 300 organisations achieve the best results with Postex.
Getting started with Postex
Wondering what kind of results Postex can realise for your organisation? Schedule a demo with one of our experts.
Do you have any questions? Our support team is at your disposal

Are you curious about the possibilities?
Download our Postex Platform white paper.




