supportSupport portal

An online support portal is available to our customers. We have collected frequently asked questions in order to be able to offer the right solution quickly. Can your question not be answered by our online knowledge base? Then you can submit your question to our support team. Submit a ticket and we will help you within 48 hours on working days.


Our support team is available for all your questions. Ask your question via e-mail and you will receive a reply within 48 hours on working days.

status Statuspage

The Postex status page gives you real-time and historical Platform information on system performance and uptime.